We are xodya
Precision. Performance. People.
We deliver seamless, scalable customer support solutions for fast-growing and global businesses. With the perfect blend of people and process, Xodya powers the experience behind the brand.
We Run the Backstage.
We’re a customer support agency that helps companies handle their customer service — so they can focus on growing their business.
Seamless Support, Everywhere.
We provide trained, high-quality support agents who manage: Voice support (inbound and outbound calls), Live chat support, Email support.
Why Us?
We’re not just another customer support agency — we were built by someone who’s been in the trenches. Our CEO spent over 4 years on the frontlines as a customer support agent, so we don’t just talk the talk — we’ve lived the challenges firsthand. The team he’s assembled? Experts who have worked with global giants like Hilton, Vodafone, and Walmart. When you work with us, you get the best of real experience and proven talent.But experience alone isn’t enough. That’s why we’ve built our own powerful dialer software, designed to make every interaction smoother and smarter. We back that up with a dedicated quality assurance team that constantly monitors performance, and a training program that ensures every agent delivers service that feels personal, professional, and spot-on.Put simply: we combine deep expertise, cutting-edge tools, and a passion for excellence to give your customers the support they deserve — every time.
What Do We Offer?
Voice
Where real conversations happen. Our trained agents handle both inbound and outbound calls with confidence, empathy, and clarity — sounding just like your brand, every time.
Chat
Quick and precise. Our agents interact instantly, keeping customers engaged in the moment, delivering fast, thoughtful responses that feel personal — not robotic.
Clear, professional, and on-brand. Our agents manage your inbox with care, writing replies that reflect your tone, solve problems, and keep your customers coming back.
Always-On
Around-the-Clock Support; Day or night, weekends or holidays — we’re always on; 24/7/356. Your beloved customers get real help from real people, whenever they need it, without delays or downtime.
Xodya Dialer
We don’t just use tools — we built our own. Our branded dialer gives you smarter, smoother call handling under your name, not someone else’s, so you get full control and transparency.
AI
Our AI-powered dialer works like a smart teammate — handling calls 24/7, responding with human-like precision, guiding agents in real time, and automating follow-ups to help you close more, faster.
Fast Onboarding
Get up and running in days — not weeks. Our streamlined onboarding gets your team trained, set up, and ready to handle customer interactions in record time.
Dedicated Support
You’re never alone. A dedicated Account Manager stays by your side — fine-tuning performance, and making sure everything runs exactly how you need it.
Consistent Quality
Quality isn’t a checkbox — it’s a process. Our QA team reviews calls, chats, and emails regularly to ensure your customers always get consistent, high-level support.
Your Plan, Your Pace.
Whether you're just getting started or scaling fast, our flexible plans deliver expert support, powerful tools, and real results — at a price that makes sense. Our pricing is designed to be highly competitive, giving you premium service and unmatched quality without the premium price tag.
Silver
Solid support, simplified. Get essential voice, chat, or email coverage with trained agents — all at an unbeatable price.
Only 1 Support Channel
Your Dialer
No Account Manager
Up to 2 agents
Standard Quality Reports
7-10 Days to Set Up
Gold
Step up your service with 2-channels support, Xodya AI dialer access, and a shared account manager.
2 Support Channels
Xodya Dialer
Shared Account Manager
3–5 agents
Advanced Quality Reports
5-7 Days to Set Up
Platinum
Premium support. Full-channel coverage, AI dialer, quality assurance, 24/7 availability, and faster onboarding — it’s all in!
All 3 support channels
Xodya Dialer
Dedicated Account Manager
6+ agents
Dedicated QA Support
3-5 Days to Set Up
Custom
Built around your needs. Whether it's volume, features, or flexibility — we tailor everything to fit your operation, team, and budget.
Let’s craft a solution that fits you perfectly.
Plans Breakdown
| Title | Silver | Gold | Platinum | Custom |
|---|---|---|---|---|
| Support Channels | 1 | 2 | 3 | Fully Customizable (1–3 or more) |
| Xodya AI Dialer | ❌ | ✅ | ✅ | ✅ Advanced customization available |
| Account Manager | ❌ | ✅ Shared | ✅ Dedicated | ✅ Senior-level, strategic partnership |
| Number of Agents | Up to 2 agents | 3–5 agents | 6+ agents | As needed — you set the scale |
| Quality Assurance | Standard | Advanced | Dedicated/Premium | Tailored QA process to your KPIs |
| Setup Time | 7–10 Days | 5–7 Days | 3–5 Days | Flexible, expedited options available |
Connect with Xodya!
Whether you’re ready to start or just exploring options, we’re here to answer every question and help you move forward confidently.
Email us at [email protected]
...or, fill out the form below and one of our crew will get in touch with you asap!
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